Help Center

Welcome! How can we help?


Getting Started

Welcome Letter

What is JadeTrack?

More articles coming soon*


Using JadeTrack

Utility Bill Management Audits and Alerts: Frequently Asked Questions

More articles coming soon*


Tips, Tricks & More

More articles coming soon*




Frequently used articles

  • Coming soon! Popular how-to and troubleshooting articles are on the way.

Need more help?

  • If you need help resolving a specific issue, please send a message to our support team.

  • You can also reach us by phone at +1 844-327-5233. We're available M-F from 9-5 EST.


Browse by topic